SOUNDCORE 30-DAY SATISFACTION

Returns & 18-Month Warranty Policy

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30-Day Money-Back

Full refund for undamaged audio gear

18-Month Warranty

Comprehensive manufacturing defect coverage

Free Defect Returns

Prepaid return label for quality issues

30-Day Money-Back Guarantee

You may return undamaged Soundcore audio products within 30 days of purchase for a 100% full refund for any reason. The item must be returned in original packaging with all charging cables, ear tips, and manuals.

18-Month Comprehensive Warranty

All Soundcore products come standard with an 18-Month Manufacturer Warranty covering all quality-related defects with replacement units or a full refund at no cost to you.

Hassle-Free Warranty Claims

If your earbuds or speaker ever experience audio dropouts, charging issues, or hardware defects, our customer service team will verify your serial number and ship a replacement unit immediately.

Need Personal Assistance?

Our official Soundcore Customer Support team is here to assist with tracking, deliveries, warranty claims, and exchanges.

Contact: [email protected] | 1-800-988-7973 (Mon-Fri 6AM-5PM PT)